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Google Cloud: Major packet loss between multiple regions – Europe and Asia 

7 Jun 2022 09:12 PDT

The issue with Cloud NAT, Google Cloud Networking, Hybrid Connectivity, Virtual Private Cloud (VPC) has been resolved for all affected users as of Tuesday, 2022-06-07 09:02 US/Pacific.

We will publish an analysis of this incident once we have completed our internal investigation.

We thank you for your patience while we worked on resolving the issue.

7 Jun 2022 08:51 PDT

Summary: Packet loss observed from Internet in Middle East to Google

Description: We believe the issue with Cloud NAT, Google Cloud Networking, Hybrid Connectivity, Virtual Private Cloud (VPC) is partially resolved. Packet loss should be mitigated, but some traffic continues to have elevated latency.

Full resolution is expected to complete by Tuesday, 2022-06-07 09:30 US/Pacific.

We will provide an update by Tuesday, 2022-06-07 09:30 US/Pacific with current details.

Diagnosis: Increased packet loss for traffic traversing the affected metros.

Workaround: None at this time.

7 Jun 2022 08:40 PDT

Summary: Packet loss observed from Internet in Middle East to Google

Description: Mitigation work is currently underway by our engineering team to redirect traffic and increase capacity.

The mitigation is expected to complete around Tuesday, 2022-06-07 09:00 US/Pacific.

We will provide more information by Tuesday, 2022-06-07 09:30 US/Pacific.

Diagnosis: Increased packet loss for traffic traversing the affected metros.

Workaround: None at this time.

7 Jun 2022 07:44 PDT

Summary: Packet loss observed from Internet in Middle East to Google

Description: We are experiencing an issue with Cloud NAT, Google Cloud Networking, Hybrid Connectivity, Virtual Private Cloud (VPC) beginning at Tuesday, 2022-06-07 06:00 US/Pacific.

There is a latency in connectivity between Europe and Asia.

Mitigation work is still underway by our engineering team.

We will provide more information by Tuesday, 2022-06-07 09:15 US/Pacific.

Diagnosis: Increased packet loss for traffic traversing the affected metros.

Workaround: None.

7 Jun 2022 07:21 PDT

Summary: Major packet loss observed from Internet in Middle East to Google

Description: We are experiencing an issue with Cloud NAT, Google Cloud Networking, Hybrid Connectivity, Virtual Private Cloud (VPC) beginning at Tuesday, 2022-06-07 06:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2022-06-07 08:00 US/Pacific with current details.

Diagnosis: Increased packet loss for traffic traversing the affected metros.

Workaround: None.

7 Jun 2022 07:01 PDT

Summary: Major packet loss observed between multiple regions – Europe and Asia

Description: We are experiencing an issue with Cloud NAT, Google Cloud Networking, Hybrid Connectivity, Virtual Private Cloud (VPC) beginning at Tuesday, 2022-06-07 06:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2022-06-07 08:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Increased packet loss for traffic traversing the affected metros.

Workaround: None.

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